FAQ

Is athletic therapy covered under my extended health benefits plan?

Athletic therapy is covered by some extended health benefit plans. Check with your benefits provider to see if athletic therapy is included.

Do you offer direct billing to insurance/benefits providers?

I do not offer direct billing to insurance providers. You will have to manually submit your receipt for reimbursement.

What is the cancellation policy?

A last minute reschedule or missed session leaves a gap in my work day that could have been filled by another client. With that in mind, I require 24 hours notice for any changes or cancellations to your appointment. Clients who provide less than 24 hours notice to make a change, or miss their session, will still be charged the full amount.

Do I need a Forge membership to train with you?

You do not need a Forge gym membership to train with me. You’re paying for your time with me during our scheduled session. If you want to workout in the gym on your own time, only then would you have to purchase a separate membership.

What should I wear/bring to my session?

Wear athletic attire that you can comfortably move in. Breathable is best. Also make sure to bring your own water bottle. There is a water bottle refill station at Forge, but no drinking fountain.

What is the difference between physiotherapy and athletic therapy?

Although both fields deal with musculoskeletal injuries and rehab, there are some differences between the two fields. Physiotherapists typically attempt to rehabilitate patients so they can feel more comfortable in their day-to-day life. Athletic therapists focus more on whether their patients can return back to their athletic lifestyle and are able to maintain the physical strength and ability required for their sport.

What types of services do you offer?

We offer customizable services for in-person personal training or online strength training, partner training, sports injury rehab, sports massage, assessment, technique analysis, therapeutic massage, manual therapy, stretching, rehabilitative exercise, home care routines, and strength & reconditioning training. You can view more details and rates on our services page.

Do I have to be based in Victoria, B.C. to work with you?

Not at all. We offer many of our services virtually. If you’ve ever wanted a trainer online, now is your chance! You can view more details about our online coaching services on our services page.

What kind of common injuries can you help treat?

Playing sports, athletic competitions and exercising is great for your health and wellbeing, but common injuries can present themselves unexpectedly. We can help with tennis elbow, pulled hamstrings, knee pain, or even just form correction. Send us an e-mail if you need expert guidance with your rehab plan.

Where are you located?

Rosario Strength Therapy operates out of Forge Gym in Victoria, B.C. and also offers online services. Our physical address is: 989 Johnson Street, Victoria, BC

How can I work with you?

Are you ready to book a personal trainer online? Start by filling out a brief booking survey here. If you have any questions or need clarification on anything, you can send me an e-mail to get started!

Is Forge Gym accessible?

Forge is wheelchair accessible and accessible for people of different mobile abilities. There is a ramp entrance and large wheelchair accessible and private washrooms. If you have other accessibility needs, please reach out so we can accommodate you.

LGBTQ Friendly

We welcome people of all gender identities and sexualities, and celebrate each other’s differences. If you have any feedback on how I could make your experience more comfortable, please let me know.

TRANSFORM YOUR FITNESS JOURNEY

Join Rosario Strength Therapy today and experience personalized training and rehabilitation. Reach your goals with expert guidance, flexible scheduling, and tailored programs. Book with your Downtown Victoria Athletic Therapist today!